" Policy "
--- payment ---
- Payment thru BPI Bank deposit, LBC, Mlhuillier and Paypal.
- Payment to be made before I begin making the item.
- Items are only shipped upon confirmation of payment.
- Your order will be processed once payment is received.
- Please make sure that your address is correct. If you have any problems, please let me know..
- Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
--- shipping ---
- I use Fastrack and LBC within the area of Philippines and Xend Postal is my preferred shipping method for International parcel.
- As soon as the package has been sent, you'll receive a message with the tracking number, if the shipping is trackable.
- I will usually start working on the item within 2-3 business days after payment is received, 4-5 days for some custom items shipping time depends of the item.
-Postal (Premium Registered Mail) 7 to 15 Business days
Other shipping methods are available upon request and if buyers are comfortable with the extra cost.
Please visit Xend.com.ph for more detail information
http://www.xend.com.ph/internationalrates.aspx
(In Philippine Peso Rates)
Once I sent the order and there is a receipt that proves it, im not responsible for any lost items.
--- Refunds and Exchanges ---
My goal is to produce a high quality product and my images and descriptions are as close to the real product as possible.
Therefore, I only accept return in the occurrence that an incorrect item has been shipped.
If you are happy with your purchase from my shop, please leave Positive Feedback for me!
Shipping fees are non-refundable and return shipping cost are the responsibility of the customer
Custom Items are non-returnable!
Please contact me immediately if you feel "something is not quite right" with your purchase,
and I will do my best to find a happy outcome for us both.
Therefore, I only accept return in the occurrence that an incorrect item has been shipped.
If you are happy with your purchase from my shop, please leave Positive Feedback for me!
Shipping fees are non-refundable and return shipping cost are the responsibility of the customer
Custom Items are non-returnable!
Please contact me immediately if you feel "something is not quite right" with your purchase,
and I will do my best to find a happy outcome for us both.
--- additional policies & faqs ---
Alchemey:
I do take custom requests and love doing them! Please contact me if you want me to make you a custom order.
I would enjoy help bringing your ideas to life! I will always contact you back to let you know whether your request is something I can create.
-Items are sold " as is" and due to the nature of the handcraft items, colors, fabrics and materials may vary
-Purchases of my artwork do not entitle the buyer to reproductive rights.
-A word about feedback: Please do not leave negative feedback before you have contacted me. Your satisfaction is my priority.
As my customer, your feedback rating and comments are very important and influential.
Thank you for your consideration of this matter.
-Please send to me the actual and accurate size/dimension of your gadget (in inches) I need:
Height*Width*Thick
I do take custom requests and love doing them! Please contact me if you want me to make you a custom order.
I would enjoy help bringing your ideas to life! I will always contact you back to let you know whether your request is something I can create.
-Items are sold " as is" and due to the nature of the handcraft items, colors, fabrics and materials may vary
-Purchases of my artwork do not entitle the buyer to reproductive rights.
-A word about feedback: Please do not leave negative feedback before you have contacted me. Your satisfaction is my priority.
As my customer, your feedback rating and comments are very important and influential.
Thank you for your consideration of this matter.
-Please send to me the actual and accurate size/dimension of your gadget (in inches) I need:
Height*Width*Thick